Privacy Policy
At LoanAmerica™, your privacy is assured. We respect your right to privacy and recognize our obligation to keep information about you secure and confidential.
Information Collection & Use
Information Request Forms
In order to receive further information, you may complete online information request forms. In these forms you are required to provide contact information such as name, address, phone, and email address. We use this information to contact you about the services on our site in which you have expressed interest.
LoanAmerica™ will use this information to contact you in regards to your product interest. Registered users have the option to receive informative emails or the email newsletters.
LoanAmerica™ is the sole owner of the information collected on www.LoanAmerica.com. LoanAmerica™ collects personally identifiable information from our users at several different points on our Web site.
Application Forms
If you apply for a financial product on our site, we require that you provide certain personally identifiable information, including your name, address, phone number, Social Security number, and employer information. This information is necessary to process your application and to contact you.
Social Security Numbers
We require your social security number to provide financial products. When you enter your social security number on our application form, we encrypt it using secure socket layer technology (SSL).
We do not collect any nonpublic personal information about you unless you expressly authorize us to collect such information, such as when you submit an application to us. This information may include your name, address, telephone number, Social Security Number, and certain personal financial information such as student loan account balances, payment history, account usage and similar information relating to your transactions with LoanAmerica™, and is used only to facilitate the performance of our services.
Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use session ID cookies.
We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time.
We set a session ID cookie to provide bowers with more personalized content relevant to their product needs and inquiry.
If you reject cookies, you may still use our site, there are no limitations to your navigation.
Supplementation of Information
In order to provide certain financial lending services to you, we may on occasion supplement the personal information you submitted to us with information from third party sources.
Credit Check
To determine if you qualify for one of our financial products, we may use your name and social security number to request a credit report. Once we determine your credit-worthiness, we store the information in an electronic database.
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ID Verification
We may use the National Student Loan Database to verify your loan history in order to determine if you qualify for certain financial products. -
Enhancement of Profile Information
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
LoanAmerica™ abides by federal law and the guidelines established by the Federal Trade Commission regarding youth privacy. Therefore, we will not knowingly collect any personal information from or allow the registration of young people under the age of 13. If we become aware that we have inadvertently collected personal information from a person under the age of 13, we will promptly take all reasonable steps to delete the data from our system.
LoanAmerica™ will not share your personal information with nonaffiliated, third parties except as required or permitted by federal law or regulation. For example, we may share your personal information with schools, lenders, agencies of the United States government and their agents, credit-reporting agencies, and with third-party servicing organizations. These third parties are required to use your personal information for its intended purpose only.
LoanAmerica™ will always protect the personal information you share with us. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. All personal information you provide online is encrypted using SSL, or 128-bit encryption technology; the internet standard for secure communication online.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct or update your information by making the change on our member information page or by contacting your dedicated account representative, or by contacting us by telephone or postal mail at the contact information listed below.
Security
The security of your personal information is important to us. When you enter sensitive information (such as social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link (http://info.ssl.com/article.aspx?id=10241)
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can contact us at support@loanamerica.com.
Business Transitions
In the event LoanAmerica™ goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and notice on our Web site of any such change in ownership or control of your personal information.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at support@loanamerica.com.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
If you have any questions or comments in connection with this privacy policy, please contact us at:
Customer Privacy
LoanAmerica™ LLC.
425 Harbor Boulevard 2C
Belmont, California 94002
Toll-free: 866-515-1572
Web site: www.LoanAmerica.com